Many who have ordered food through a delivery app have dealt with various frustrations that can come along with it: late arrivals, wrong addresses, or the delivery never shows up at all. They then may ...

Your responses can help as we report on the immense growth of food delivery and its effects on how we live. By Priya Krishna Priya Krishna is a food reporter who hosts “On the Job,” the Times’ video ...

An anonymous Reddit user’s claims of fraud and theft by an unnamed food delivery company appear to have been an artificial intelligence-fueled ruse that has spread across the internet, outpacing ...

A Reddit user claiming to be a whistleblower from a food delivery app has been outed as a fake. The user wrote a viral post alleging that the company he worked for was exploiting its drivers and users ...

A viral Reddit post purportedly from an employee of a "major food delivery app" may actually be an AI-generated hoax, The Verge reports. The post itself, and an image of an employee ID card the poster ...

It might be AI-generated, but food delivery apps do have a track record of exploiting workers. It might be AI-generated, but food delivery apps do have a track record of exploiting workers. is a ...

DoorDash boss Tony Xu unleashed an expletive-laden denial to a viral Reddit post accusing an unnamed food delivery app of barbaric practices – including a “desperation score” to determine how much it ...

An analysis comparing prices from major chains across hundreds of cities shows that delivery costs vary widely by platform, with savings often hinging on location, restaurant, and even time of day.

The developer, who declined to name the company that employs them, writes that extra fees that seem designed to help delivery workers actually just go to into a “corporate slush fund used to lobby ...

Under the new assembly bill, customers can receive itemized receipts for each transaction Maskot\Getty Images Assembly Bill 578 mandates cash refunds instead of app credits for missing or incorrect ...

A new California law, set to take effect on Thursday, will require DoorDash, Uber Eats, and other food delivery apps to start providing full cash refunds to users instead of partial credits in the new ...