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The statue of Confederate General Albert Pike will be reinstalled by October. The National Park Service announced on Monday that it will restore and reinstall a statue of a Confederate general that ...

“You can’t really slap an AI tag on [the] terrible experience that customers are having right now, take out the human element by adding a bot—because that’s going to further infuriate the customer—and ...

This past school year, a parent reached out to me. In our very first communication, she threatened to go to the school board if I did not locate an assignment that we later discovered her child had ...

In hindsight I’ll say: I always thought going crazy would be more exciting—roaming the street in a bathrobe, shouting at fruit. Instead I spent a weary season of my life saying representative.

When Helenann Knopp realized the dishwasher she'd bought online and had delivered didn't include installation, she went searching online for a customer service number. Instead, the New Jersey woman ...

On Monday, a developer using the popular AI-powered code editor Cursor noticed something strange: Switching between machines instantly logged them out, breaking a common workflow for programmers who ...

Learn how to Share Screen in Zoom in this Zoom tutorial for beginners - a complete guide on how to use all features. I'll teach you how in an easy & fun way! This tutorial focuses how to share screen ...

This video shows you how to use Zoom like a pro. It has Zoom hacks, tips and tricks. This complete guide of how to use Zoom 15 tips for the computer version will help you optimise your Zoom meeting ...

Growth is a crucial component of any business, and sustainable growth is impossible without customer service. More customers inevitably means higher support volume. And without the resources to ...