Boost customer experience with GirikCTI – native Salesforce CTI for true omnichannel communication. Unify calls, WhatsApp, ...
As companies continue to use AI to automate more lower-level functions, Salesforce's VP of Workforce Innovation Ruth Hicken ...
Salesforce has signed a definitive agreement to acquire Qualified, a provider of agentic AI marketing solutions designed to engage and convert inbound B2B buyers. The move extends Salesforce’s agent ...
Managing just-in-time access at scale is a growing IAM challenge as speed and auditability collide daily. Tines shows how ...
Salesforce, one of the world’s biggest enterprise software companies, has been rethinking its reliance on large language models after facing reliability challenges when customers began using AI agents ...
While Silicon Valley debates whether artificial intelligence has become an overinflated bubble, Salesforce's enterprise AI platform quietly added 6,000 new customers in a single quarter — a 48% ...
QuoteIQ, a CRM platform built for mobile and field service businesses, has announced the launch of Route Density, a new ...
Salesforce is scaling back its reliance on large language models due to significant reliability issues, shifting focus to deterministic automation with its Agentforce product. Executives acknowledge a ...
Salesforce leads in CRM market, controlling 23.9% in 2023, outpacing major rivals. Acquisitions fueled growth; post-IPO $10k investment in Salesforce now worth ~$645k. Despite industry challenges, ...
Saks Global CEO Richard Baker set to exit, Bloomberg News reports Luxury retailer Saks Global's CEO Richard Baker is departing less than two weeks after taking over the top job, Bloomberg News ...
With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...