Zoho CRM has an impressive array of core capabilities. Features like lead and opportunity management, sales forecasting, and ...

I'm having a crisis of faith. I can't stand contact managers. Whether you call them CRM systems or contact managers, they all seem to be stuck in the land time forgot. They're incredibly inefficient, ...

One of the best ways for a business to keep track of communications with customers and potential customers is by using a Customer Relationship Manager (CRM) program. This type of software, available ...

Luxury Presence’s new artificial intelligence–driven Presence CRM platform is scheduled to roll out in February.

With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...

The budget cuts and spending freezes resulting from the current economic downturn have reduced the number of legitimate opportunities for sales representatives; therefore, organizations are placing a ...

If you think customer relationship management (CRM) and contact management are the same thing, you're almost right. Contact management is a subset of CRM. CRM systems attempt to track all customer ...

Monday.com provides a versatile solution for managing customer relationships, featuring customizable pipelines, powerful ...

Multiple contact databases. Multiple customer entry points online. Keeping all of your company's contact information in sync just gets harder. Here's a look at popular approaches to the problem, and ...

CRM systems have contacts. E-mail systems have contacts. Web servers collect contact information. How do you keep them all in sync? It's harder than it looks...and the more data sources, the harder it ...