This scam can be deeply frustrating, and it’s deceptively simple: You order an item, open the box and there’s nothing there. Scammers can trick you into buying an empty box by burying phrases like ...

Shoppers are increasingly exploiting return policies with various scams to defraud companies, and it is costing retailers billions. While retailers have tried to mitigate returns, they amounted to ...

Data from Happy Returns, a UPS-owned reverse logistics company, shows that nearly one in every 10 retail returns in the United States involves fraud. Retailers now lose an estimated $76.5 billion a ...