Cloud-based helpdesk software provider Zendesk has announced a big update to its integration with Salesforce, the customer relationship management (CRM) service provider. For those who haven’t heard ...

In the best-run businesses, team members work from the same database. They understand their goals and receive ample support from management to help them succeed. Without this centralized structure, ...

Engagor, provider of a platform for real-time customer engagement, social media monitoring, and analytics, today announced integrations with Salesforce, Desk, and Zendesk to simplify social lead ...