SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, (NASDAQ: FIVN), provider of the leading CX intelligent platform, today announced enhancements to its integration with Zendesk Talk Partner Edition (TPE) that ...

Skilled agents often juggle billing systems, shipping partners, and CRMs at lightning speed, revealing common patterns in ...

SAN FRANCISCO--(BUSINESS WIRE)--Unbabel, an AI-powered Language Operations platform that helps businesses deliver multilingual support at scale, has announced it is the first translation partner to ...

These new Zendesk AI Agents reason, learn, and adapt to even the most complex inquiries, providing customers with real resolutions. Upgraded AI Agent Builder is a dynamic platform that allows ...

Aisera, providers of an artificial intelligence-driven service experience platform for automated customer experiences, has made its solutions available as a new app integration on Zendesk's Sunshine ...

Zendesk announced Wednesday at its AI summit a string of LLM-driven products meant to reshape the company’s reliance on human technicians. The center of the new features is an autonomous support agent ...

“By integrating with Zendesk’s latest technology, we’re providing support agents and customers with more enhanced, seamless experiences,” said Scott Black, RVP, Business Development at Five9. “The ...

LAS VEGAS, March 26, 2025 /PRNewswire/ — Zendesk, a pioneer in Agentic AI-powered service, announced today at its annual Relate conference the launch of the Zendesk Resolution Platform, aimed at ...