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There were plenty of developer-focused announcements at Google I/O today. Not too surprising, considering this is a developer’s conference. One of the announcements was the new Reply to Reviews API.

GitHub is a platform that software developers use to host and review code, manage projects, and build software alongside a community of 50 million fellow developers. Back in 2008, when Co-founder ...

Exotel, a leading Cloud Telephony Platform, today announced their partnership with Zendesk to provide end to end multichannel support to Zendesk’s customers in India. With this new partnership, ...

SAN FRANCISCO--(BUSINESS WIRE)--Zendesk, Inc. (NYSE: ZEN) today introduced Zendesk Guide, a smart knowledge base solution that captures the collective knowledge of an organization and combines it with ...

We last covered SupportBee when the customer support startup set up a popular new service over a single weekend, and it has developed some way since then, September 2012. For one thing, it upped ...