Customer Relationship Management (CRM) is a major trend in marketing management. Put simply, Customer Relationship Management means maintaining strong and valued relations with individual customers by ...

Head of Marketing at CRMNEXT, a specialist CRM solutions company serving some of the world's largest and fastest-growing brands. What has happened to CRM? The purpose of customer relationship ...

If your organization isn’t tapping into the benefits of customer relationship management, it could fall behind the competition. Many business owners are already aware of Customer Relationship ...

Members of Business Journals Leadership Trust share their expert insights. The Business Journals Leadership Trust By Business Journals Leadership Trust Expert Panel® Visit Website Business Journals ...