Verizon’s network is experiencing technical issues that are impacting calls and wireless data. Verizon customers on X have ...

If you see "SOS" or "SOS only" in your iPhone's status bar, your device is not connected to your carrier network, according ...

Verizon is offering a $20 bill credit to customers impacted by a widespread service outage on Wednesday. The credit is not ...

Verizon, the U.S.’s biggest wireless carrier, encountered serious technical issues Wednesday that knocked out service for ...

Is Verizon down right now, and are you seeing SOS on your iPhone or Galaxy? Here's what we know.

A nationwide network failure disrupted connectivity, triggered SOS alerts and raised concerns around emergency access.

One user who missed a day of work because of the outage managed to persuade Verizon to offer 10 times its initial payout.

Verizon’s outage yesterday was bad, but it proved the company knows one thing: When things go wrong, humans want to speak to ...

24/7 live chat launches. Personalized support uses Google Gemini. Verizon is giving its customer service a major upgrade with the help of AI. The company recently announced a new support system that ...

Verizon is offering a very small mea culpa after Wednesday's massive outage, which drew more than 1.5 million reports on ...