Add Yahoo as a preferred source to see more of our stories on Google. In a data breach notification announcement posted on the company’s blog, Discord said a third party, providing customer support ...

Someone is sending hundreds of pointless emails to people, using Zendesk's ticketing system.

Discord says they will not be negotiating with threat actors who claim to have stolen the data of 5.5 million unique users from the company's Zendesk support system instance, including government IDs ...

As DeFi scales, teams are rethinking open chat rooms in favor of safer, ticketed support systems and clearer communication tools.