U.S. lawmakers are giving fans a spark of hope they could buy event tickets at more affordable prices. Several senators told CBS News they would support federal legislation that limits the profit ...

In a televised interview, Federal Trade Commission Chairman Andrew Ferguson outlined plans to address online radicalization, protect children as artificial intelligence tools spread, and curb ticket ...

Scalper bot software is able to perform multiple tasks, including creating multiple fake accounts for a targeted website, navigating captchas, purchasing tickets and more. Springsteen and Ticketmaster ...

As someone who often tries (and fails) to buy tickets to various shows and hosts ticketed events myself, I know how broken America’s ticket industry is. If you’ve ever tried to buy a ticket to see ...

Bills to outlaw the use of computer bots to buy event tickets passed in the Michigan House of Representatives Tuesday. Ticket bots gained extra attention a few years ago when scammers used them to buy ...

As we continue our series called Cost of Living: The Price We Pay, we're going to look at the high prices for concert tickets. The strange economics of the ticket market has given rise to reseller ...

Ash-har Quraishi is a consumer correspondent based in Chicago. He is an Emmy Award-winning journalist with more than 25 years of local, national, international and investigative reporting experience.