Using someone's name creates instant warmth. Research has shown that hearing our own name activates specific regions of the brain associated with self-awareness and identity, and triggers a release of ...
My best conversations are with my friend Rich. He doesn’t have extraordinary speaking talents or the ability to tell side-splitting jokes. It’s just that after talking with Rich, I somehow feel ...
Difficult conversations are a human inevitability. Here’s how emotionally secure people turn them to their advantage.
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