The most recent issue of The Checkout, an ongoing shopper behavior study conducted by The Integer Group and M/A/R/C Research, looks at how shopping behaviors have shifted since 2009. The study shows ...

Shoppers walking into familiar chains in 2026 may feel like the stores recognize them a little too well. Behind the scenes, ...

Supermarket operators may soon have a way to monitor how and where customers shop their stores, using aggregated data from the shoppers' own smartphones. That's the major takeaway from a test of the ...

Adobe Analytics has identified a 1,300% spike in traffic to retail sites driven by generative AI-powered chatbots. The data is part of the company's latest report that explores how chatbots do not ...

The retail landscape is shifting quickly. After years of leaning heavily into e-commerce during and following the pandemic, major retailers are trying to pull shoppers back into stores, and they're ...

This past year’s holiday shopping season revealed how much automated activity shapes the customer journey. Retailers are ...

You've seen it. That neighbor who insists on keeping every single can of beans from 2019. Your friend who can't walk past the canned food aisle without loading up. Maybe it's even you, standing in ...

Pricing is beyond numbers. It's a powerful tool that shapes customer perception, predicts behavior and communicates your brand's identity. Every day, a new e-commerce store pops up and makes it even ...

Costco membership comes with many privileges, but also some responsibilities. Everybody agrees this faux pas can lead to ...

NEW YORK — Surveys of more than 5,300 consumers between May 2023 and August 2024 revealed 75% plan to shop differently in 2025, 46% expect to purchase more store brands and 41% will use more coupons.

Who is the 2026 shopper? More cautious. Less loyal. Harder to predict. Discover how to meet their demands with smarter pricing, bold flavors, and clear value.

Tariffs might be pushing Walmart Inc.’s prices higher, but the big-box chain hasn’t seen any “major shifts” in shoppers’ behavior, and it is likely to pick up more of those consumers, since it isn’t ...