Ecommerce order volume across all channels in the United States grew 147% year over year in 2025, according to Omnisend's eighth annual ecommerce marketing study. Analysis of tens of thousands of U.S.

The COVID-19 crisis was unprecedented, but the lesson it taught us is not: you can’t afford to disconnect from your customers ...

Adobe Analytics has identified a 1,300% spike in traffic to retail sites driven by generative AI-powered chatbots. The data is part of the company's latest report that explores how chatbots do not ...

The retail landscape is shifting quickly. After years of leaning heavily into e-commerce during and following the pandemic, major retailers are trying to pull shoppers back into stores, and they're ...

Pricing is beyond numbers. It's a powerful tool that shapes customer perception, predicts behavior and communicates your brand's identity. Every day, a new e-commerce store pops up and makes it even ...

Discovery has moved upstream, and AI is quickly becoming the place where shoppers build the shortlists that shape every ...

Birdzi launches Journey, the company’s latest solution that empowers regional and national grocers to drive personalization ...

Shoppers and brands now operate according to completely new principles in a consumer environment that is undergoing rapid transformation. Market changes have created a dramatic shift in how people ...

NEW YORK — Surveys of more than 5,300 consumers between May 2023 and August 2024 revealed 75% plan to shop differently in 2025, 46% expect to purchase more store brands and 41% will use more coupons.

Tariffs might be pushing Walmart Inc.’s prices higher, but the big-box chain hasn’t seen any “major shifts” in shoppers’ behavior, and it is likely to pick up more of those consumers, since it isn’t ...

Footage of a heated confrontation between customers apparently taken inside a Costco emerged the day before Thanksgiving — sparking online debate about naughty shopper behavior as gift-buying season ...

Market research firm Verve is piloting the use of beacon technology to gather automated data regarding shopper behavior and interests for its retailer customers. To date, a handful of its ...