How can unexpected successes be replicated? How can failures be mitigated? What steps can be taken to prevent future catastrophes? These are questions that every organization must grapple with, and ...

Implementing a program of continuous quality improvement can increase customer satisfaction, reduce production waste and improve company performance. To introduce such a program, you have to make sure ...

With more than two decades of experience in lean and agile software development, I have seen how continuous improvement can revolutionize a business. As a founder who has successfully grown a company, ...

Leaders want their organizations to stay relevant, survive and thrive and solve important problems for their customers, the organization and work processes. From large corporations such as Toyota and ...