Service Management Group (SMG), a global customer, patient and employee experience management partner to more than 500 brands, has announced a new customer experience management program with the ...

KANSAS CITY, Mo., Aug. 8, 2017 /PRNewswire/ -- Service Management Group (SMG), on August 1, purchased Nashville-based Catalyst Healthcare Research (CHR) to accelerate strategic expansion within the ...

KANSAS CITY, Mo., April 18, 2017 /PRNewswire/ -- Service Management Group (SMG) is rated as a Strong Performer in The Forrester Wave™: Customer Feedback Management Platforms, Q2 2017. The report noted ...

KANSAS CITY, Mo.--(BUSINESS WIRE)--Service Management Group (SMG), a global customer, patient and employee experience management partner to more than 500 brands, has announced a new customer ...

TOKYO--(BUSINESS WIRE)--Service Management Group (SMG), a global customer experience, employee experience and brand research partner to more than 500 brands, has been hired by YUKAI Resort to identify ...

Service Management Group, a global customer, patient and employee experience management partner to more than 500 brands, has announced a business extension with Church’s Chicken. An SMG client since ...

Brentwood Associates has made a significant investment in Service Management Group, a provider of customer, patient and employee experience management solutions. No financial terms were disclosed.

Customer research firm Service Management Group said today it has acquired Hub-based Locately, a consumer location analytics startup and 2010 MassChallenge winner, for an undisclosed amount.

CHARLOTTE, N.C.–(BUSINESS WIRE)–Ridgemont Equity Partners, a middle market private equity firm, today announced the closing of an investment in Service Management Group (SMG), a global customer ...

Service Management Group (SMG), a global customer, patient and employee experience management partner to more than 500 brands, has been named a Leader by independent research firm Forrester in a new ...

Ridgemont Equity Partners invested in Service Management Group, provider of customer experience-management technology. Founded in 1991 and based in Kansas City, Mo., Service Management offers customer ...