New LendingTree research found that 27% of self-checkout users have purposefully taken an item without scanning it ...

Self checkout was sold as the future of retail, a frictionless way to grab groceries and get out the door. Instead, a surge in theft and mounting public backlash is pushing some of the country's ...

Self-checkout machines are themselves designed to negotiate several trade-offs. Employers want lower costs. But they also ...

At a grocery store in Dorchester, a “worst case scenario” took place at the self-checkout machines. “A member was intervening when a light was flashing and the customer ended up trying to steal and ...

New research shows that Americans admit they are stealing more from self-checkout machines. The study from Lending-Tree says one in four of us now admit that we have stolen at least one item. That’s ...

Walmart’s recent decision to eliminate self-checkout stations from select locations has sent shockwaves through the retail industry, marking a significant departure from the automation trend that has ...

California SB 442 aims to regulate self-checkout machines in stores, requiring a dedicated employee to assist customers. The bill also limits items allowed in self-checkout and expands the ban on ...

WINTER HAVEN, Florida -- Police in Florida are looking for a group of people who used a Walmart self-checkout as their own personal slot machine. Last week, at least eight people who appeared to know ...

More shoppers are stealing from self-checkouts and what they're taking may surprise you. In a new study by Lending Tree, 27% of respondents admitted to stealing something from the self-checkout ...

Target is testing a new self-checkout policy as retailers are finding the cashier-less technology can put off customers. At a handful of stores, Target has restricted self-checkout to customers buying ...