Self-checkout machines are themselves designed to negotiate several trade-offs. Employers want lower costs. But they also ...

Walmart’s recent decision to eliminate self-checkout stations from select locations has sent shockwaves through the retail industry, marking a significant departure from the automation trend that has ...

Technology has a way of both making life radically more convenient and upsetting organized labor. This has always been the case. A case in point is California’s perpetual war on self-service machines ...

Self-checkout lanes were supposed to revolutionize shopping. They promised faster transactions, lower labor costs, and a ...

Walmart spent years telling shoppers that scanning their own groceries was the future of retail. Now the company is quietly ...

S.237, filed by state Sen. Paul Feeney, D-Foxborough, would limit grocery stores to eight self-service checkout stations. It would also require stores with self-checkout stations to have a minimum of ...

We’ve all been there: You’re ready to buy your items in a supermarket or store and head to the self-checkout machines to complete your purchase on your own, only for the kiosk to cause trouble when ...

California SB 442 aims to regulate self-checkout machines in stores, requiring a dedicated employee to assist customers. The bill also limits items allowed in self-checkout and expands the ban on ...