THE sneaky reason why McDonald’s makes you order from a self-service machine has been revealed – and it’s not to save time.

Self checkout was sold as the future of retail, a frictionless way to grab groceries and get out the door. Instead, a surge ...

WESTMINSTER, Colo., May 13, 2024 /PRNewswire/ -- This week the National Restaurant Association show in Chicago starts. Booth 5536 (near Square and Toast) will have 6 different demos from the Kiosk ...

Ordering a burger used to just involve a quick chat with the cashier. Now, you’re probably just tapping a screen. In the last five years, self-service kiosks have quietly taken over fast-casual spots, ...

Self-checkout was supposed to be the future of fast, frictionless shopping. Instead, it has turned into one of retail's ...

Self-checkouts might be bad for business. A recent study published in the Journal of Business Research found that self-checkout systems can lead to less customer loyalty when compared with a regular ...

People wait to get assistance at an IRS service center office in downtown Los Angeles. (Photo by Richard Hartog/Los Angeles Times via Getty Images) The IRS is scrapping its self-service kiosk program ...

Walmart rolled out KeyMe kiosks in 1,667 additional stores in 2025, more than doubling the number of the company’s kiosks ...

Global IME Bank Limited has launched a new service that allows customers to open bank accounts directly through a ...