After years of focus on larger enterprises, the software industry and CRM in particular is beginning to pay major attention to small and medium businesses (SMBs). Recognizing and catering to such ...
LONDON--(BUSINESS WIRE)--The global SaaS customer relationship management (CRM) market size is poised to grow by USD 33.15 billion during 2019-2023, according to a new report by Technavio. However, ...
Salesforce has underperformed, but the recent AI startup fears are overblown, and the current dip is a buying opportunity.
A new partnership between global IT giant HCL Technologies and Talisma has resulted in the launch of a new hosted customer relationship management (CRM) service that can be used on a case-by-case ...
Recent research from Gartner analyst Michael Maoz predicts that by the year 2012, 30 percent of investments in CRM will be via software-as-a-service (SaaS). In fact, based on his research, Maoz ...
Software as a Service CRM implementations require more than just SaaS to succeed. SaaS customer relationship management must be integrated with other applications and data sources. The goal of SaaS ...
Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Back in 2011, prominent Silicon Valley investor Marc Andreessen made one of the most astute ...
The tipping point of on-premise versus SaaS-based CRM deployments is arriving next year, and Gartner anticipates “that SaaS deployments of CRM will reach a maximum 80% to 85% by 2025”. These and other ...
LONDON--(BUSINESS WIRE)--The global SaaS customer relationship management (CRM) market is expected to post an incremental growth of USD 33.15 billion during the period 2019-2023, according to the ...
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