The lawsuit, filed in 2023, alleged that Amazon caused "substantial unjustified monetary losses” for consumers who returned an item but were still charged for it.

Forbes contributors publish independent expert analyses and insights. Pam Danziger reports on retail, focused on the luxury consumer market. Ask anyone in retail, and they’ll tell you that returns are ...

Investing in home appliances takes a lot of research, but what if you need to return something? Here's how Home Depot's and ...

Did a pair of shoes you got for Christmas not fit quite right? Or, did you get a book that you already read and want to exchange it for the a different one you have saved on Goodreads? Returns and ...

Buying a mattress online is easy — especially when there's a plethora of Black Friday sales tempting you — but even if you're confident in your decision, there's still a chance your new bed won't be ...

Shopping at Costco has many perks. From incredible deals to affordable bulk items, you can find almost anything you need at this wholesale club. However, since it’s common to make major purchases at ...

The holiday shopping rush is over, which means the return rush will soon follow. But before you head back to the store, check the fine print. Many major retailers are adjusting their return policies, ...

Shopping online means you, quite literally, have access to an entire planet’s worth of products and every so often, we are bound to make an impulsive purchase or two during some late night scrolling — ...

Costco Wholesale is known for having a pretty generous return policy. Outside of some very specific products, Costco insists that it will "guarantee your satisfaction on every product ... and will ...