A Florida restaurant has elicited criticism after announcing its new service charge policy that would affect customers coming to dine with them but wouldn't be beneficial to their employees. Photos of ...

Failure to make service charge voluntary and to address consumer complaints was held to breach statutory consumer rights.

Name something more British than the awkward moment when one person wants to contest the service charge at dinner and the other just wants to pay the bill and skedaddle The whole situation becomes ten ...

“20% charge going back to corporate.” This service charge should not have been a surprise to anyone sitting down at Lobster Shop since it reopened after a $4 million renovation on Tacoma’s waterfront ...

The consumer authority ruled that adding service charge by default, even after clear judicial guidance, violates consumer ...

This service charge should not have been a surprise to anyone sitting down at Lobster Shop since it reopened after a $4 million renovation on Tacoma’s waterfront in 2023. The website homepage linked ...