Forbes contributors publish independent expert analyses and insights. I'm a customer experience consultant and customer service trainer. Nov 02, 2013, 06:03pm EDT May 28, 2016, 09:33pm EDT This ...
Delivering great customer service is a challenge in every industry, without exception. But for those of you whose work is in the commercial arena, spare a sympathetic thought for the additional ...
FORT HOOD, Texas--Good customer service costs nothing, but it is priceless in terms of what it means to the patients and staff at Carl R. Darnall Army Medical Center. “Wherever they go, people have ...