Software quality assurance management (QA) is the process of making sure that quality requirements for products or services are fulfilled. Quality assurance methods ensure that all requirements have ...

Project controls monitor and adjust the cost, schedule and scope of a project to ensure that it is completed within budget, on time and as planned. Quality controls check to make sure that the result ...

The TCM members developed a research statement for advanced quality systems, and with the support of the AASHTO Subcommittee on Construction, The National Cooperative Highway Research program ...

One thing I really like about the new edition of Juran's Quality Handbook: The Complete Guide to Performance Excellence by Joseph Defeo and J.M Juran is that the word "customer" is used 578 times. All ...