Effective leadership is the key to improving an organization's performance. A business leader operates in accordance with her personal temperament, which is a combination of mental, physical and ...

The customer service function is now a vital element of your business model. Customer service reps handle customer questions and complaints but they also cross sell products. It is now common to ...

If you’re not happy at work, a new company or a new boss might not be the solution. The problem might be the job itself. Even if it looks good on paper, it might not be a fit for your personality.

All humans have what is known as a personality, which the American Psychological Association defines as our "individual differences in characteristic patterns of thinking, feeling and behaving." Over ...

Your Myers-Briggs personality type presents a goldmine of information about your love life, like who you’re most compatible with, whether you value commitment, and even how you handle breakups. So it ...