Fixing patient no-show problem requires effective communication strategies to reduce missed appointments and improve healthcare revenue and ...

Every healthcare leader is thinking about burnout. Providers and administrators are overwhelmed by staffing shortages and other morale strains, which we know are compromising patient experience ...

In any given year, approximately 3.5 million Americans experience homelessness, 39 percent of whom are children. Why we allow so many people to live in abject poverty and desperation is an indictment ...

Most dental teams don't want to deal with patient complaints. They listen politely as patients describe whatever problem they're having, but they never take any action. Instead, they shrug off the ...

During a busy shift in the emergency department not long ago, I tried something new: I walked out of the double doors and into the waiting room. For a physician, the waiting room is an uncomfortable ...

Please provide your email address to receive an email when new articles are posted on . A “Patient’s Rights and Responsibilities” document can establish expectations. Reasons for termination may ...

As hospitals bring remote patient monitoring and connected apps into their intensive care units, they're finding opportunities to not just increase efficiency of care, but also to improve the ...

LOUISVILLE, Colo. (KDVR) — When Jonathan Delgado-Concepcion checked himself into Centennial Peaks Hospital on Oct. 18, he thought he might be there for a few days — a week at the most. Instead, the 28 ...

Contact center solutions for the health network need to have better outreach and call handling to ensure payment-related queries are answered. Patient problems should be resolved by having automated ...

Jennifer King, from the GO2 Foundation for Lung Cancer, discussed what patients can do to help address the stigma associated with lung cancer. While the treatment landscape for lung cancer has seen ...