AI needs to be designed to address what matters most to patients and families, says Laura Cooley who is speaking at HIMSS26.

Please provide your email address to receive an email when new articles are posted on . The American Association of Orthopaedic Executives Annual Conference highlighted ways to improve the patient ...

The Beryl Institute kicked off its Patient Experience Conference 2012 yesterday in Fort Worth, Texas, with a video illustrating the role of every hospital employee in patient experience. The video, ...

Since the onset of the pandemic, patient experience scores from Press Ganey, a firm with more than 40 years of experience in patient experience, have taken a drastic dive – with much of the data ...

Editor’s note: In April, Healthwise will be joining our healthcare colleagues at the 2023 HIMSS Global Health Conference in Chicago. Improving the patient experience is a topic that’s sure to spark ...

Hospitals and health systems, especially larger ones, are using AI in myriad new ways – including leveraging it for improved patient experience, and for better patient engagement with the goal of ...

High patient experience scores were associated with the collection and use of any clinician performance information, especially with whether the practice shared this information internally to compare.

Patient experience is a crucial aspect of healthcare that can significantly influence the success of health providers and practices regarding patient satisfaction and revenue. Positive experiences ...