The tech giant is making changes to its systems, processes, technology portfolio, and sales motions to help partners sell more managed services and ‘business outcomes,’ according to Cisco executives.

In the first portions of this series, we dug into the success factors that need to be considered when deciding to embark on a journey into managed services and then some of the key focus areas that ...

Law firms are under immense pressure to deliver more value to clients, optimize internal operations, and reduce overhead—without compromising quality or compliance. To meet these demands, many firms ...

That was the message from many of the more than 400 ConnectWise partners gathered for the software maker/MSP's annual partner summit in Tampa, Fla., on Thursday. Naysayers decrying the MSP model as ...

AI-enabled, experience-led delivery cuts IT costs by half and doubles digital velocity — transforming IT from a cost center into a catalyst for growth. COSTA MESA, Calif., Nov. 18, 2025 /PRNewswire/ - ...

With profits on long-haul voice and data declining at double-digit rates, carriers are looking to boost the bottom line via managed services that bundle equipment, support and transmission into one ...

Think of the service-based business model in terms of bundling together the hardware, software, services and support that your clients need and then charging them a flat monthly fee for the entire ...

The ever-present issue with technology is its inevitable obsolescence. No matter how groundbreaking an innovation may be, there always seems to be a superior alternative just a few steps away. This ...

GUEST OPINION: While the business process outsourcing (BPO) world has traditionally gravitated towards a managed service model, IT outsourcing has taken a different turn – offshore staff leasing, ...

If you’ve been watching the AI industry closely, you’ve probably noticed a curious convergence. In boardrooms across industries, leaders are reinventing the same three ideas: AI agents that expand ...