Attorney and DCCA Complaints & Enforcement Officer Esther Brown joins producer/host Coralie Chun Matayoshi to discuss how to file a complaint against an unlicensed contractor, steps taken by the ...
Living in a college town often means dealing with thin walls and potential noise complaints. Navigating this requires a thoughtful approach to maintain a friendly relationship with your neighbors. A ...
One of the most unpleasant parts of any contracting job or business is dealing with complaints. Rather than treating them as an ugly necessity, there are many ways to minimize the confrontation and ...