MTN said it will no longer allow swapping of subscriber identification module (SIM) by proxy. It said customers who wish to ‘swap’ or replace their SIM cards as a result of their phones being stolen, ...

SIM swap scams are one of the most dangerous forms of mobile fraud in South Africa. Once scammers gain control of a number, they can access banking apps, intercept verification codes and drain ...

If a subscriber requests a SIM swap (number port), the licensee must ensure that the user's biometric data match those associated with the mobile number. If not, the porting request must be declined.