Even after using laptops for years, many users don’t even touch the most important tool: the built-in hardware diagnostics. These tests are preinstalled on every Windows laptop and Mac. Since they are ...

Laptops quietly monitor their own health, but most people never tap into the tools that can warn of trouble long before a crash or data loss. Built-in hardware diagnostics sit below the operating ...

You may never think about what your computer is doing for those few seconds of black screen before your operating system plays its friendly startup chime. That is, unless the BIOS hangs and the black ...

Troubleshooting a problem computer requires patience, know-how, and a lot of trial and error. Booting your PC in a clean configuration can help automate the process ...

If when you perform the PXE (Preboot Execution Environment) boot on a Surface Laptop by pressing the power and volume-down buttons, the Windows logo may flash, but the PXE boot attempt fails, then ...