The following four case studies look in depth at the challenges faced by knowledge management officers (KMOs) across various headquarters. In each case, the KMOs exercised exceptional staff officer ...

The Central Intelligence Agency doesn’t like to talk about its mistakes. It’s not just embarrassing, but officials believe exposing details about how an operation went wrong reveals too much about how ...

Companies with successful strategies for making their CX knowledge AI-ready are seeing double-digit gains in revenue and ...

This publication highlights the importance of mentoring and coaching for knowledge transfer across the generations of the workforce. It captures successful mentoring and coaching practices and ...

Amid growing global interest in nuclear energy, the IAEA is ramping up its capacity building support in 2024 and kicked things off by organizing the first-ever Nuclear Knowledge Management (NKM) ...

Unlock the future of innovation and knowledge management at the KM & AI Summit in Scottsdale, Arizona from March 17-19. This premiere event, brought to you by the organizers of KMWorld, brings ...