In his 1999 book Management Challenges for the 21 Century, Austrian-born American management consultant, professor, and author Peter Drucker wrote of the importance of “the coordination and ...
Carol Bishop-Castro is a seasoned technology strategist and manager for the Informatics Education team at Stanford Health Care, specialising in Knowledge-Centered Support (KCS) and enterprise ...
RightAnswers, a provider of cloud-based knowledge management software and services, has unveiled the latest release of its automated Knowledge Quality tool for customer service and support.
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