If you've been following my series of articles here on Firehouse.com you will notice a certain pattern that seems to be focusing on building a department infrastructure to improve external and ...

Communication skills involve the variety of ways in which you can communicate with people. These are important skills to have in a small-business setting. Interpersonal communication skills represent ...

As leaders, we know communication and transparency are key to maintaining a healthy company culture and building trust with our teams. We prioritize check-ins on a regular basis and we’re careful in ...

Conducting a performance appraisal or employee evaluation sheds light on employee job skills, professionalism and work ethics. Evaluations are rated based on the manager's observations, quantity and ...

Forbes contributors publish independent expert analyses and insights. Dr. Tracy Brower writes about joy, community and the future of work. The good news is that companies are hiring—but there is still ...

Women express their emotions through 'narrative sense-making' and relate to and support each other by telling stories in everyday contexts, scholars have found. This is especially true when it comes ...

“No word was ever as effective as a rightly timed pause” Mark Twain I have been fascinated by how a simple pause during communication transforms relationships. This explains how our species has ...