Edinburgh‑based ITSM provider brings 25 PinkVERIFY™‑certified processes, real‑world council and NHS case studies ITSX ...

The role of IT service management (ITSM) in ensuring the smooth functioning and continuity of business operations has become clearer than ever. There’s increasing evidence that well-managed ITSM ...

NASHVILLE, TN, UNITED STATES, February 16, 2026 /EINPresswire.com/ -- Varex Solutions, a specialized IT service ...

Embedding AI in Sonos workflows is creating a new benchmark for efficiency, operational intelligence and risk mitigationNEW YORK, Feb. 23, 2026 (GLOBE NEWSWIRE) -- EXL [Nasdaq: EXLS], a global data ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Information technology service management (ITSM) is a set ...

Thunk.AI alo published its results for the benchmark using a relatively affordable LLM (GPT-4.1). The results demonstrate an industry-leading 99% AI Reliability rate with a low 6% human escalation ...

AMSTERDAM--(BUSINESS WIRE)--Management and technology consultancy BearingPoint today announced a new partnership and close collaboration with Swish AI, the pioneering force in AI-driven IT Service ...

FORT HUACHUCA, Ariz. - As the Information Technology Service Management (ITSM) environment within the Network Enterprise Technology Command, (NETCOM), exponentially grows; it is critical in terms of ...

Opinions expressed by Digital Journal contributors are their own. “In IT service management, success lies in creating processes that not only streamline operations but also adapt to changing business ...