Implementation of the ISO 9000 quality assurance standards results in an improvement in business performance through their impact on specific company operations. Studies evaluated by ISO show benefits ...

Developed and published by the International Organization for Standardization, ISO 9000 is a series of standards that serve as a guide to quality products, service and management. As such, many ...

Even when change is good, most of us would rather run the other way when we see it coming. This is simply human nature, especially when a system seems to be working satisfactorily. But the reality is ...

Telecoms.com periodically invites expert third parties to share their views on the industry’s most pressing issues. In this piece Sheronda Jeffries explores the nuances and implications of the ISO ...

Will Kenton is an expert on the economy and investing laws and regulations. He previously held senior editorial roles at Investopedia and Kapitall Wire and holds a MA in Economics from The New School ...

ISO 9000 is a set of international standards of quality management that have become increasingly popular for large and small companies alike. Adherence is accomplished through an application process ...