It's been an exciting week here at VoiceCon, and I've been amazed by the parade of marvelous capabilities I've seen. Unfortunately, I do not see myself finding value from any of those capabilities ...

IP telephony is a next-generation technology that is changing the way companies communicate, and is reshaping the business landscape. Through the unification of voice and data networks, IP telephony ...

Over the past few years, the callcenter industry has seen a conversion from closed proprietary solutions to a more open, standardsbased environment. Many believe this year will result in modest growth ...

Robin Gareiss of Nemertes Research was kind enough to give me a peek at the slides from which she'll be drawing her talk for this Friday's VoiceCon Webinar (register here), and one thing I'm really ...

IP telephony adoption has progressed slowly for more than a decade, but with hosted voice vendors now offering modular consumption models and shifting away from simply viewing hosted voice as a way to ...

Although there are changes in the market, not enough businesses are adopting voice over IP. Keith Humphreys, analyst at EuroLAN, argues that its advantages are too great to ignore At the end of last ...

Now is the time to begin implementing open source IP telephony. Here’s why. Now is the time to begin implementing open source IP telephony. Here’s why: • Open source business models are changing ...

21 September 2004Avaya provides the path to gradually migrate to IP Telephony at businesses' own pace and choice enabling maximum protection of existing investments DUBAI, UNITED ARAB EMIRATES, - ...

• IT goal: Create a unified network infrastructure in a new building with IP telephony support for 1,000 users. • Strategy: Replace Nortel Networks Ltd. PBXs with Cisco Systems Inc.’s AVVID IP ...