We’re facing a crisis of customer centricity. Most companies recognize customers as the necessary focal point of business operations, but the philosophy tends to fall apart in the execution. To bridge ...

Forbes contributors publish independent expert analyses and insights. I write about the psychology of leadership, tech and entrepreneurship. While the human quest of meaning is perennial, the answers ...

Humans are the meaning-seeking animals. We have an unquenchable desire to understand how the world is connected. All cultures have myths and stories about how the universe was created and who has ...

Ike Obi does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations beyond their ...