Patricia Nagy is the Chief Strategy Officer of The Proxy Agency, a revenue-enabling, full-funnel marketing agency in New York City. As someone in marketing, I’m supposed to tell you that the secret to ...
Laura is a freelance writer specializing in small business, ecommerce and lifestyle content. As a small business owner, she is passionate about supporting other entrepreneurs and sharing information ...
Service meets customer needs, but hospitality makes people feel valued — and that’s what drives loyalty and referrals. Small, human gestures turn ordinary transactions into memorable experiences and ...