A great solution for internal IT service desks that adhere to ITIL ...

Freshservice can rightly be considered the big brother to Freshdesk. Both Freshworks products feature intuitive, modern interfaces and solid self-service and ticket-management tools, but the two are ...

Freshservice is an IT service management solution which you can use to manage assets. But is it worth the money? We find out. Is Freshservice right for your business, can you use it for free, and how ...

FreshService balances power and usability, making enterprise-grade ITSM accessible to all businesses. Though advanced features require higher-tier plans, the core functions offer great value. Why you ...

Customer service and support software firm Freshworks Inc. today announced the general availability of Freshservice Journeys, a new artificial intelligence-assisted feature within its information ...

Recognizing the growing need for seamless employee experience (EX), Freshworks FRSH recently launched Freshservice Journeys, a transformative, AI-assisted capability built into its IT and employee ...

TAMPA, Fla.--(BUSINESS WIRE)--TeamViewer®, a leading global software provider for IoT, connectivity, monitoring, support and team collaboration, today announced that its remote assistance platform is ...

Customer service and support software firm Freshworks Inc. today announced new artificial intelligence-powered upgrades across its employee experience and customer experience platforms. The new ...

New integration solution enables real-time synchronization between Freshservice and other key business systems, protecting SLAs and streamlining complex IT environments. The new connector addresses a ...