When email started to gain widespread adoption 15 years ago, the idea of delivering account statements or status updates via email seemed absurd to the majority of consumers. Was it secure? Was it ...

For decades now, the trend in business is toward informality. We refer to bosses by their first names, casual Friday is also observed Monday through Thursday, and rigid rows of cubicles have been ...

Elizabeth Linos is a colleague of mine at the Kennedy School who has a great record of scholarly publications in leading academic journals in public administration and also an off-the-charts interest ...

A number of the big tech companies—including Facebook, Google, Microsoft, and Uber—all recently announced plans to return to in-person work this spring. They plan to have limited capacity with safety ...

Business communication is the daily function of a healthy firm. Communication in business holds different departments of the firm together, solidifies relationships with customers, and provides orders ...

In any organization, formal communication channels are established to streamline the flow of information, but alongside these formal channels, an informal network known as “grapevine communication” ...

We have all seen the memes on social media that jokingly offer instructions for how to professionally express yourself in an e-mail. Perhaps the most universal suggestion is “per my last e-mail,” ...

Get the latest federal technology news delivered to your inbox. For decades now, the trend in business is toward informality. We refer to bosses by their first names, casual Friday is also observed ...