Service excellence continues to be a strategic objective for OEMs, as service organizations endeavor to expand customer engagement while optimizing service delivery. Field service sits at the nexus of ...

Katherine Haan, MBA, is a Senior Staff Writer for Forbes Advisor and a former financial advisor turned international bestselling author and business coach. For more than a decade, she’s helped small ...

Designed to work with PENTA Enterprise Software, the Mobile Field Service mobile app lets field technicians and service contractors perform most job functions without disruption regardless of network ...

Field service leaders automate and streamline processes in myriad ways. There’s no right answer to the question of how to digitally transform a field service organization. That said, a good litmus ...

The Einstein GPT AI can summarize reports and guide customers to service their own equipment on the Field Service mobile app. Image: Sundry Photography/Adobe Stock Salesforce’s Einstein GPT and Data ...

MobileTech Field Service mobile app (Key2Act, www.key2act.com/mobiletech, 866/539-2228) is a solution for iOS, Android, and Windows operating systems, designed to ...

For many general contractors, the right field management software can mean more manpower, less paperwork, and ultimately more money. Raken's field service mobile app puts that power at the user's ...

ServiceMax puts FSM into a wider context with new Tableau dashboards in Asset 360 and ServiceMax Core, and brings asset data to the SFS mobile app. ServiceMax yesterday rolled out new features in its ...

Today’s dysfunctional supply chain makes it nearly impossible to scale service businesses that leverage subcontractor networks. But field service providers are now carrying a new tool that can help ...

Industries with significant field operations are poised to leverage mobile AI agents for operational agility. Here’s a first look at rolling out mobile AI in construction, manufacturing, and ...