Explainable AI plays a central role in validating model behavior. Using established explainability techniques, the study examines which financial variables drive fraud predictions. The results show a ...

Fighting churn isn't about predicting it alone. It also involves understanding the hidden factors that lead to churn and how to drive customer loyalty. Although traditional churn prediction models may ...

Forbes contributors publish independent expert analyses and insights. Dr. Gerui Wang writes about AI, society, media, and culture. SUQIAN, CHINA - JANUARY 27, 2025 - An illustration photo shows the ...

As the capabilities of artificial intelligence (AI) evolve, they push the boundaries of human understanding. Instead of transparent, explainable mechanisms, many AI applications are “black boxes,” ...