When you go to work, you bring your whole self with you — not just the part of you that's an employee. From your hopes and fears to your background, values and level of experience, there’s often more ...

People can be cruel, and it's evident by the words they use. Unfortunately, people with zero empathy almost always use these ...

If you ever watched the iconic show Inside the Actor’s Studio, with James Lipton, you know all too well one of the notorious questions he asked during each interview: “What’s your favorite word?” I ...

Physicians express empathy frequently to families in the pediatric intensive care unit, but more than one-third of empathetic statements are buried by medical jargon that reduces their effectiveness.