Customer service jobs at virtual call centers are one of the few work-from-home opportunities open to candidates at the entry level. Here’s where you can look for a remote role at a virtual call ...

During the height of the COVID-19 pandemic, almost all contact center agent jobs shifted to a work-from-home model. And now that the pandemic has basically come to an end, many of those jobs have ...

We're all living in a world of rapid change. The way we work has been fundamentally altered by the COVID-19 pandemic, and many businesses have had to adapt to hybrid and remote work models. In my ...

Some Gen Zers appear to be gravitating toward customer service roles for a better work-life balance. These roles can often be remote, flexible, and relatively well-paid. But they can also be stressful ...

These were not real job positions for Netflix. Further, any users who tried to locate the positions outside of the false ads that promoted them, such as with a Google search, could be led to dangerous ...

Are you looking for a remote job that doesn't require weekends? This is something many readers and subscribers ask me ab ...

It is no secret that customer service and customer support are equally critical with respect to enhancing customer satisfaction and brand loyalty and thus increasing profitability. Due to the creation ...

The Internal Revenue Service ordered most of its approximately 20,000 customer service employees back to the office this week, ending a long era of hybrid and remote work. There was just one problem: ...