Troy Segal is an editor and writer. She has 20+ years of experience covering personal finance, wealth management, and business news. Investopedia / Julie Bang A chargeback is a charge that is returned ...

Retailers who notice a significant discrepancy between gross sales and available revenue can often trace the issue to one specific challenge: chargebacks. Customer disputes represent a growing threat ...

Friendly fraud increases merchant costs, impacting all consumers. Invalid chargebacks lead to higher fees, potential blacklisting. Chargeback costs shift to consumers, raising product prices. The ...

There’s no denying that the subscription economy is booming. In fact, the financial services firm UBS projects that the market will hit $1.5 trillion by 2025. Yet despite that robust figure, there is ...

Consumers have weaponized chargebacks through chargeback fraud. Convenient access to easily granted charge repudiations has opened the door to purposeful friendly fraud. As a result, a growing field ...

As online commerce continues to surge, chargeback fraud victimizes more and more retailers. Experts report that chargebacks will cost merchants over $100 billion in 2023, and false claims and abuse of ...

Every retail leader knows that chargebacks are a big problem. With e-commerce booming, and credit or debit card transactions as the rule rather than the exception, it’s never been easier for a ...

TAMPA, Fla.--(BUSINESS WIRE)--As eCommerce sales continue to hit record highs, merchants around the globe are seeing a correlated rise in illegitimate disputes by cardholders through card-not-present ...

Imagine losing billions in e-commerce revenue because consumers are taught how to game the chargeback system. This is the harsh reality facing digital marketplaces like Uber, Airbnb, Turo, and Etsy as ...