When it comes to crisis communications, nonprofits must be just as prepared as any for-profit company. A nonprofit and its success rely entirely on the trust its target audience has in its mission and ...

As a world-class public research university, Penn State is dedicated to creating a positive environment for students, faculty and staff. During the COVID-19 pandemic, the university had to rethink and ...

Guidance for in-house counsel on helping their organizations prepare for and manage a crisis, including the main steps in crisis management before, during, and after a crisis, the components of a ...

When a crisis hits, how your brand communicates about it can either preserve trust with consumers or deepen the damage. Having a clear, actionable communications strategy in place before you need it ...

In business, a crisis lurking right around the corner could hit without warning at any time. Because such events are, by definition, unexpected—often impossible to imagine, much less predict—leaders ...