Software that keeps track of people and related activities. It is similar to a personal information manager (PIM), but is specialized for sales and service reps who make repetitive contact with ...

Most people who work in a field that depends on relationships — salespeople, recruiters, and consultants, for example — do. People in those professions are starting to use social network software, but ...

I’ve said it before, and I’ll say it again: your smartphone’s contacts app isn’t the best contact manager around. A wide variety of third-party apps is available, making it easier than ever to keep ...

HiHello, the latest startup to take aim at business cards with its own digital alternative, has raised a $2.5 million seed round to continue its efforts in building a better contact management ...

Contact management is crucial for businesses as it centralizes and organizes information about customers, partners and suppliers. By maintaining a well-structured contact management system, companies ...

With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...

The budget cuts and spending freezes resulting from the current economic downturn have reduced the number of legitimate opportunities for sales representatives; therefore, organizations are placing a ...

Opinions expressed by Entrepreneur contributors are their own. There’s no greater panic-inducer for an entrepreneur than the loss of computer data. At the end of 2001, in my infinite cleverness, I ...

Effectively managing your iPhone contacts is crucial for maintaining seamless communication in both personal and professional settings. The iPhone’s built-in Contacts and Phone apps provide robust ...