“Hey” ― with no other text or context accompanying it ― suggests that the sender is waiting for a little chitchat before getting to their point. And “hey” with no follow-up or with a heavy pause? That ...

Three letters. One syllable. It may seem like an innocuous enough message, but in digital workspaces such as Slack or Google Chat, few words or phrases are as anxiety-inducing as a simple “hey.” And ...

When I began my business journey, I naturally gravitated toward understanding the business world through collecting information. Being an academic researcher, I dissected both scientific and ...

Communication is the smartest investment organizations can make to improve performance, culture, and leadership.

It’s Monday morning, and your team meeting is already off track. Your manager is running through a rapid-fire list of updates—half of which are news to most people in the room. You’ve been trying to ...

Q: How does creativity influence and shape communication in a workplace? A: Creativity, or lack thereof, influences every part of a workplace, including communication. When we think of communication ...

Confusing communication could cost your company — but the right emojis could help. In a new survey from software development company Atlassian, more than a third of respondents — knowledge workers ...

In the digital age, there have never been more channels for people to express their views—and their disagreements. But what if we could debate without division? Or discuss controversial subjects ...

When you’re at the top of an organization, it can be difficult to get an accurate snapshot of how your company functions lower down the corporate ladder. Many leaders have a false sense of how their ...

Forbes contributors publish independent expert analyses and insights. Rachel Wells is a writer who covers leadership, AI, and upskilling. Does the way we communicate at work really matter? Thousands ...

Many things irk people about the way modern companies operate. Workplace communication tools and so-called enterprise social media platforms are among the low-stakes but high-impact bugbears. Reading ...